FREQUENTLY ASKED QUESTIONS (FAQ)

Karthik Tours & Travels – Goa

❓ 1. How do I book your activities?

You can book directly on WhatsApp at +91 9823976212.
Just send your name, date, number of people, and the activity you want.

❓ 2. Do you provide pickup and drop?

Yes. Pickup is available for most activities from:
Calangute • Candolim • Baga • Arpora • Sinquerim
Some trips have extra pickup points based on request.

❓ 3. Is scuba diving safe?

Yes, 100% safe.
All dives include:

• Life jackets
  
  

• Oxygen cylinder
  
  

• Certified instructors
  
  

• Full safety briefing
  
  

• Underwater training session
  
  

We've guided thousands of customers safely.

❓ 4. What should I bring for scuba diving?

Carry:

• Extra clothes
  
  

• Towel
  
  

• Sunscreen
  
  

• Mobile pouch (optional)
  
  

Everything else is provided by us.

❓ 5. What is included in the Dudhsagar Waterfall trip?

• Jeep safari
  
  

• Forest entry
  
  

• Life jackets
  
  

• Spice plantation
  
  

• Buffet lunch
  
  

• Old Goa Church visit
  
  

❓ 6. What is included in the Watersports Package?

You get 5 adventure rides:

• Jet Ski
  
  

• Parasailing
  
  

• Banana Ride
  
  

• Bumper Ride
  
  

• Speed Boat
  
  

All with safety gear & trained crew.

❓ 7. Do I need to know swimming?

❌ No.
Swimming is not required for scuba diving or most water rides.

❓ 8. How can I pay?

We accept:

• UPI
  
  

• Google Pay
  
  

• PhonePe
  
  

• Cash
  
  

• Bank Transfer
  
  

❓ 9. What is your refund or cancellation policy?

Full refund if the activity is cancelled due to:

• Weather
  
  

• Boat restrictions
  
  

• Safety reasons
  
  

❓ 10. Do you take group bookings?

Yes! We handle:

• Family trips
  
  

• Student groups
  
  

• Corporate groups
  
  

• Bachelor / bachelorette groups
  
  

Special discounts available.

❓ 11. Is Mandovi Dinner Cruise suitable for families?

Yes, it’s perfect for families, couples, and groups.
Live entertainment + dinner + sightseeing = great evening experience.

❓ 12. What are your timings?

We are open 8 AM – 10 PM every day.